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Popularity Ranking:
Guest Reviews:
Henk
from Enschede, NL stayed on July 12, 2005
"There were some restorations, so no room for breakfast. No problem, but the take-out breakfast was poor.
Reception hardly noticed guests coming in (we think)."
Recommends the hotel to others?
Yes
Don
from London, ON CA stayed on June 26, 2005
"Its being renovated so the lobby is a construction site, other than one person the staff was rather unfriendly & 2 out of 3 ice machines didn't work. The room itself was fine tho. Once the reno's are done i'm sure the price will go up, lets hope the staff attitude will as well."
Recommends the hotel to others?
No
Pierre
from Longueuil, PQ CA stayed on June 12, 2005
"Staff not very friendly. Customers were young and rowdy.
Breakfast was poor. Room not particularly clean. At least, location is close to main attractions."
Recommends the hotel to others?
No
Anonymous guest
from Oakville, ON CA stayed on May 29, 2005
"The staff is really slow, unfriendly and non-chalant."
Recommends the hotel to others?
No
Grace
from Verona, ON CA stayed on May 13, 2005
"The room was very musty smelling. We had to open the unscreened window every time we came in, and close it when we went out because of the lack of screens. The rug needed a good cleaning, or to be replaced. The bed and bathroom was clean, so all was not lost! The continental breakfast was excellent and available in a lovely, bright room. The attendant with the maps in the lobby was excellent and very informative. Thankyou."
Recommends the hotel to others?
No
Eric
from Lilleshall Shrop, GB stayed on April 23, 2005
"Overall good value, Breakfast room could benefit from being a little roomier and also offer a variety of cold meats as well as the usual bagels and toast.
The only irritant during my stay was to have to request more teabags milk and coffee each day - why don't they put out enough without
being asked all the time, perhaps based on the first days consumption!
On the same subject why doesn't any Canadian Hotel provide complimentary sachets of drinking chocolate with the room tray?"
Recommends the hotel to others?
Yes
Anonymous guest
from Brainerd, MN US stayed on April 21, 2005
"The room was hot and stuffy with no way to control the temperature. The floor was very noisy very late into the night."
Recommends the hotel to others?
No
Anonymous guest
from Brossard, ON CA stayed on December 01, 2004
"It is unbarable for a reservation system meant for canadian hotels to establish rates in US dollars!
Optional $$$ High speed Internet connection not stable enough to allows any activity on secure business network"
Recommends the hotel to others?
No
Laith
from Livonia, MI US stayed on November 25, 2004
"Room carpet was dirty, and did not trust to walk barefoot. Small bath towels (not sure why). Bed mattres was sagged. Noise level was pretty high (3rd floor). Room heater was loud even at low settings, the unit has reached its lifetime and needs to be replaced. Information personnel was good and friendly. Front desk person (when checked-in after midnight) needs training on customer service and politness. Breakfast area is small and crowded, breakfast was not appealing due to setup (I would expect this if I was in Japan, but not in USA)"
Recommends the hotel to others?
No
Anonymous guest
from Smyrna, GA US stayed on October 18, 2004
"The smell when we walked into the room was so disgusted. No ventilation. The bed sheet was stained. On top of everything, the staffs were extremely unfriendly."
Recommends the hotel to others?
No
Diana
from Regina, SK CA stayed on October 10, 2004
"Staff approach to customers could use a little tweaking - slow and not over-friendly. Bathroom and room were generally clean but I wasn't overly convinced the bed had been made up with fresh sheets."
Recommends the hotel to others?
Unknown
Edith
from Rishon-le-zion, IL stayed on September 12, 2004
"the breakfast room is too small for all the guests."
Recommends the hotel to others?
Yes
Henry
from Duxbury, MA US stayed on August 29, 2004
"Staff, although efficient, showed little enthusiasm. The manager was very nice, and the concierge, when he was on duty, was helpful. The rooms were neat, but there was no control over air circulation. The request for a wake up call was efficiently accepted, as well as the request for additional towels. All in all, not a bad experience, but just not an exhilerating one."
Recommends the hotel to others?
No
James
from Monifeth Dundee, WY stayed on July 23, 2004
"Staff at the Quality Hotel were excellent and coped well with the busy breakfast time! Staff on front desk in particular were very helpful and Colin the concierge mapped out our days activities for us...down to the detail of where to get the best ice cream!"
Recommends the hotel to others?
Yes
Lefki
from Columbus, OH US stayed on December 27, 2003
"Good location near downtown Toronto."
Recommends the hotel to others?
Yes
Anonymous guest
from Richmond, GB stayed on November 02, 2003
"Very disappointed no bar and no room service. Arrived late and would have liked a drink with a meal in hotel. Also didnt get to park in car park, had to park over the road and car was damaged by somone running a coin along whole of one side."
Recommends the hotel to others?
No
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