The Sutton Place Hotel - Toronto, Ontario, Canada

8.6 Out of 10 Very Good Guests Recommend: Yes

Amenities: 8.9 Cleanliness: 8.3 Location: 8.3 Comfort: 8.7 Service: 8.0 Value: 8.0

Popularity Ranking:

Guest Reviews:

Sarah from Shearwater, NS CA stayed on November 10, 2003

"The room was average, but the service was outstanding."

Recommends the hotel to others? Yes

Anonymous guest from Toronto, ON CA stayed on October 26, 2003

"When I went to take a shower just before 10 am on the Sunday there was no hot water. I was told maintenance would be sent to my room on 2 occasions when I called the front desk. Over an hour later I was frustrated and they finally sent a key for one of their apartments where I was able to take a hot shower. It was an inconvenience and it took 1.5 hours to resolve which took away from my schedule. I did inform the management and I was offered a complimentary breakfast for my friend and I which we accepted. They seem to have problems with certain floors if there are too manay guests taking showers at the same time. This does seem ridiculous for any hotel."

Recommends the hotel to others? Yes

Maureen from Toronto, ON CA stayed on October 26, 2003

"The Hotel ran out of hot water which to me is inexcuseable. Also, I found that I was put on hold for too long when I called down to the front desk (this happened several times)."

Recommends the hotel to others? Yes

Toronto's only European, residential-style hotel, The Sutton Place Hotel is centrally located in the heart of the city, just minutes from the fashionable boutiques of Yorkville and world-class arts and entertainment venues. The hotel offers 230 elegantly appointed guestrooms, 64 luxurious suites and 13 uniquely designed meeting rooms. In 2005, 95 guestroom units have been redecorated and features a chiropractic sleep-set that our clients are loving!

Our facilities include a full-service health club, indoor swimming pool with sundeck, concierge services, business centre, indoor parking, gift shop, beauty salon and 24 hour room service. A wide variety of individually designed function rooms can accommodate an intimate boardroom meeting or a breathtaking reception in Stop 33 which overlooks Toronto's spectacular skyline. For the discerning palate, Accents Restaurant & Bar offers guests an exceptional dining experience in an atmosphere of casual elegance.